Ignite

Web Apps

• A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach
• Create any number of web apps (web applications)
• Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth
• Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.
• Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.
• Make any web app item secure
• Easily share and syndicate any web app items using RSS
• Allow customers to submit comments on any web app item
• Report on web apps and drill down to see item usage
• For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file

Bookings

• Allow customers to book into events
• Automatically manage capacity
• Use inbuilt follow-ups framework to remind attendees of upcoming events
• Collect payments with bookings
• Customize the landing page customers see after booking
• Customize auto responder email sent to customers after they make a booking
• Sophisticated customer report generator to allow to generate and save booking-related reports

POP Email

• POP3 email. Use with Outlook, Thunderbird or any other popular email program
• Web mail interface
• Unlimited Aliases for each mailbox
• Catch-all address
• Out of Office Auto Responder
• Mail Forwarding

SEO

• Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines
• Search engine feed also includes every catalogues and products
• Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness

Accessibility

• Web-based Admin
• FTP
• Import / Export options
• Work directly inside Dreamweaver using our plugin Triangle
• Extensive Web Services framework

Administrative Tools

• Easily add and manage Users and Roles
• Customize granular permission levels for a role
• Create your corporate taxonomy and assign content to various categories for easier publishing
• Customize and extend the Customer Database to suit your business

Business Workflow Engine

• Create and Build Business Workflows to automate follow-up
• Create single or multi-step workflows
• Be notified via Email or SMS
• Set SLA's (Service Level Agreements)
• Set duration and reminders for every step of the workflow
• Set escalation rules
• Setup 3rd party notifications to notify customers as you internally progress through a workflow
• Apply workflows to customer enquiries, orders, bookings as well as for content approval